Privacy Policy
Last updated: October 30, 2026
This policy explains how ACNT ("we", "us") collects, uses and protects your personal information when you visit acntshop.com or make a purchase.
Information we collect
- Order information: name, email address, shipping and billing address, and phone number (if provided) when you place an order.
- Payment information: payments are processed securely by Stripe. We never see or store your full card number.
- Communications: information you send us when you contact customer support.
- Device and usage data: basic technical information such as browser type, pages viewed and IP address, collected through essential cookies and server logs.
How we use your information
- To process, fulfill and ship your orders, and send order confirmations and tracking updates.
- To provide customer support and handle returns and refunds.
- To prevent fraud and keep our site and payments secure.
- To comply with legal and tax obligations.
We do not sell your personal information, and we do not send marketing emails without your consent.
Who we share it with
We only share information with service providers needed to run our store, such as:
- Stripe — payment processing and fraud prevention (Stripe Privacy Policy).
- Fulfillment and shipping partners — to deliver your order.
- Hosting providers — to operate this website.
We may also disclose information if required by law.
Cookies
We use essential cookies to operate the site and checkout. Learn more in our Cookie policy.
Data security
Our site is served over encrypted HTTPS, and all payments are handled on Stripe's PCI-DSS Level 1 certified platform. We limit access to personal data to what is necessary to fulfill your order.
Data retention
We keep order records for as long as needed to fulfill orders and meet legal, tax and accounting requirements, then delete or anonymize them.
Your rights
Depending on where you live (including under the GDPR, UK GDPR and California's CCPA/CPRA), you may have the right to access, correct, delete or receive a copy of your personal data, and to object to or restrict certain processing. To make a request, email angel.lol@dr.com. We will respond within 30 days and will never discriminate against you for exercising your rights.
Children's privacy
Our store is not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
Contact
Questions about privacy? Email angel.lol@dr.com.